FAQ

  • GENERAL QUESTIONS
  • Are you open if it's raining?
    admin04-07-2019

    This is at our discretion. We will post it to our website and facebook page if we are closed. If we are open on misty, drizzly nights, some areas are under cover. However, the park is not under a big umbrella, so it will be wet.

  • Quick Tips
    admin04-07-2019

    Lines for the ticket booth and attractions are shortest on Thursdays and Sundays. Although there is a surcharge tickets purchased online will save you time. Please plan accordingly.

  • Fast Passes Available
    admin04-07-2019

    If you're like me, you don't like long lines! Now you can reserve your spot by the front door by purchasing a Fast Pass.

    Each visitor must have their own Fast Pass, but one Fast Pass upgrades your ticket! The Fast Pass is only valid for the night it is purchased.

  • When are the attractions open?
    admin04-07-2019

    Click here for exact dates and times.

  • What should I wear?
    admin04-07-2019

    You are coming to an outdoor park, so don't wear your best, brand new clothes or shoes! Tennis shoes (not high heels) are recommended.

  • What is the appropriate age for kids?
    admin04-07-2019

    Parents need to be the judge of their own kids and how they handle scary things. A ten year old may have a blast, but a 40 year old may end up crying. Scare level is based on the individual.

  • Has anyone ever P***** their pants?
    admin04-07-2019

    Yes, frequently, more than once a night.

  • If I don't do all of the attractions tonight, can I use my ticket another night?
    admin04-07-2019

    No unfortunately due to the large attendance, tickets are only valid the same night. Tickets purchased online will be exchanged onsite for a nightly ticket. Once you have exchange for the nightly ticket we can not extend it. Scarizona and its team works hard to ensure everyone gets through all attractions that you have purchased!

  • What if I don't want to wait in line?
    admin04-07-2019

    You can purchase a VIP Ticket or Fast Pass. By-pass those waiting in line and start your haunting experience sooner.

  • Who comes up with the Scares?
    admin04-07-2019

    The Sick Twisted minds of the Scarizona Creative Team

  • Is there Security?
    admin04-07-2019

    Yes, Uniformed Police Officers, Security Staff and plain clothed Security Personnel. Additionally, the attractions are monitored by a Video surveillance system. The event has a ZERO Tolerance policy for trouble makers or unruly guests. These people will be ejected from the premises without a refund. We want everyone to have a safe and fun experience.

  • Are alcoholic beverages sold?
    admin04-07-2019

    Yes, in the Beer and Wine Cemetery! NO Alcohol from off site is permitted to be brought on site. All alcoholic beverages must remain in the Beer and Wine Cemetery. This is a 21 and over area. Any violators of this policy will be ejected from the premises without a refund.

  • What if I'm too scared or my kid is too scared, can I get a refund?
    admin04-07-2019

    Sorry, but no refunds. You have purchased a ticket to be scared. So, if you or your child is so scared that you can't continue through the haunts, then we have done our job. There would be no reason for a refund.