Privacy Policy

Last updated: August 25, 2026.

This Privacy Policy explains how Scarizona Scaregrounds ("Scarizona," "we," "us," or "our") collects, uses, and shares information when you visit our website, contact us, sign up for our Scream Team or Reapers Program, subscribe to our email updates, or buy tickets to our haunted attraction in Mesa, Arizona. By using our website, you agree to the practices described here.

Information We Collect

We collect information you give us directly and information that is collected automatically when you use the site.

Information you give us

Contact requests. When you use our contact form or text or call our help line, we collect your name, email address, phone number, and the contents of your message.
Scream Team applications. When you apply to join our seasonal cast and crew, we collect your name, contact details, and the information you choose to share about the role you want.
Reapers Program signups. When you sign up for our referral program, we collect your name, email address, and phone number so we can set up your personal ticket link.
Email updates. When you subscribe to season updates, we collect your email address through our email provider.

Information collected automatically

Usage and device data. Like most websites, we automatically receive standard log information such as your IP address, browser type, pages viewed, and the date and time of your visit.
Cookies and analytics. We use cookies and similar technologies for analytics and marketing. These load only after you give consent through our cookie banner. See the Cookies and Analytics section below.

We do not collect payment card information on this website. Tickets are sold through a third-party ticketing platform, and any payment details you enter there are handled by that platform under its own privacy policy.

How We Use Your Information

To respond to your questions and requests.
To review and follow up on Scream Team applications and Reapers Program signups.
To send you season updates, event announcements, and promo codes if you have subscribed.
To operate, maintain, and improve our website and understand how visitors use it.
To keep our guests, staff, and property safe, and to enforce our terms and event rules.
To comply with legal obligations.

Cookies and Analytics

We use a single tag management container to load analytics and marketing tools. On your first visit you will see a cookie banner where you can accept, reject, or manage your preferences. Until you make a choice, no analytics or marketing cookies are set. You can change your choice at any time using the cookie preferences control on the site. We honor browser signals for consent through Google Consent Mode.

How We Share Information

We do not sell your personal information. We share information only in these situations:

Service providers. We use trusted third parties to run parts of our business, including a ticketing platform, an email marketing provider, and website analytics tools. They may process information on our behalf and are limited to that purpose.
Legal and safety. We may disclose information if required by law, or to protect the rights, property, or safety of Scarizona, our guests, or others.
Business transfers. If our business is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

Data Retention

We keep personal information for as long as needed to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need it, we take reasonable steps to delete or de-identify it.

Your Choices

Email. You can unsubscribe from our season updates at any time using the link in any email we send.
Cookies. You can accept, reject, or manage cookies through our cookie banner and preferences control.
Access and deletion. You may contact us to ask what personal information we hold about you, to correct it, or to request that we delete it, subject to legal limits.

Children's Privacy

Our website is intended for a general audience and is not directed to children under 13, and we do not knowingly collect personal information from them. This is separate from our event age guidance: Scarizona is designed to be intense and is not recommended for guests under 12, but parents and guardians know their children best. If you believe a child has provided us personal information, please contact us and we will delete it.

Security

We take reasonable measures to protect the information we hold. No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date above. Your continued use of the website after a change means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or your information, reach us at Scarizona Scaregrounds, 1901 N. Alma School Road, Mesa, AZ 85201, by phone at 480-444-2590, or by text at 623-281-8114.